What is the purpose of this privacy policy

In compliance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation), this Privacy Policy provides information about how we process the personal data that you provide. This Privacy Policy is provided pursuant to article 13 of the GDPR. This privacy policy is not valid for other websites that may be accessed through links present on the website(s) owned by the data controller, who cannot be help responsible in any way for third-parties websites. This privacy policy is also inspired by the provisions of Directive 2009/136/EC, regarding cookies, the Guidelines on cookies and other tracking technologies issued by the Italian Data Protection Authority and the EDPB Guidelines 05/2020 on consent under the GDPR, adopted on May 4, 2020.

Personal data processed:

Personal Data: “personal data”: means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; (C26, C27, C30 GDPR)

Data of the contracting parties/users.

Browsing data
The computer systems and software procedures used to operate this website acquire, during their normal functioning, personal data whose transmission is implied in the use of Internet communication protocols. This data is not collected for the purpose of being associated with identified data subjects, but could, by its very nature, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users to access the website, the addresses in the URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained as reply, the code number indicating the status of the reply from the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer system.

Data provided by the data subject
The optional, explicit and voluntary sending of messages to the contact addresses indicated on this website and/or the compilation of data forms implies the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data entered

Specific privacy policies
Specific privacy policies may be present on the pages of the website for particular services or processing of the data provided.

Cookies. What are cookies? Why are cookies used?

For more information on the cookies used by this website, see the cookie policy in the footer and on the following link.

1. Data controller

pursuant to articles 4 and 24 of EU Regulation 2016/679, is Mitsubishi Electric Europe B.V., with registered office in 1119NS Schiphol – Rijk Capornilaan 34, The Netherlands, branch office in Campus Energy Park, Via Energy Park n. 14, 20871 Vimercate (MB), represented by its legal representative, and may be contacted on the following email address privacy@it.mee.com

2. Data protection officer

(RPD/DPO- Data Protection Officer), pursuant to articles 37 – 39 of EU Regulation 2016/679, who may be contacted on MEU.DMO@mecc.mee.com

4. To whom will your data be communicated? Data recipients

Your personal data will be disclosed to persons who will process your data as independent Data Controllers or Data Processors (Article 28 of the GDPR) and will be processed by natural persons (Article 29 GDPR) acting under the authority of the Data Controller and Data Processors based on specific instructions given on the purposes and methods of processing. Your data may be disclosed to recipients belonging to the following categories:

• Entities based in Italy and in EEA countries that provide services for the website and communication networks, including email, hosting, website management, platforms, and CLOUD, management systems;
• Mitsubishi Electric Group companies, for the sales/distribution and assistance network in the territory;
• Firms or companies in the field of assistance and consultancy, including trainers for training purposes;
• Commercial information companies for assessing solvency and payment habits and/or to entities for debt recovery purposes in case of administrative-accounting purposes;
• Entities based in Italy, with whom the Data Controller has entered into agreements and prior consent, where required;
• For direct marketing, with prior consent, to entities for managing direct marketing activities;
• For the "work with us" section, to entities for managing recruitment activities;
• Competent authorities for compliance with legal obligations and/or public body provisions, upon request.

In order to receive the list of Data Processors pursuant to Article 28 please write to privacy@it.mee.com or the other addresses above.

5. Are data transferred to non-eea countries?

Personal data will be transferred to countries outside the EEA in order to fulfill the purposes outlined above. The data will be transferred in accordance with Articles 44 et seq. of EU Regulation 2016/679, to third countries with an adequacy decision or to entities with whom Standard Contractual Clauses (SCC) established by the European Commission have been signed. The data subject may obtain information about the safeguards for data transfer by sending an email to privacy@it.mee.com

6. Will automated decision-making processes be used?

Your personal data will be processed using traditional, electronic and automated processing methods. No fully automated decision-making process is in use.
With reference to profiling activities, which may be carried out with the explicit consent of the data subject as indicated in the purposes, it will be conducted through the intervention of the operator who will process the data subject's profile and analyze their habits and consumption choices, in order to improve the commercial offer and services of the data controller (non-automated profiling).

7. What are your rights? How can you exercise your rights?

You may exercise your rights as set out by article 15 et sequitur of Regulation (EU) 2016/679, by contacting the Data Controller, sending an e-mail to privacy@it.mee.com or writing to the above contact addresses. You have the right, at any time, to request any of the following rights: right of access (article 15), right to rectification (article 16), right to erasure (article 17), right to restriction of processing (article 18). The controller shall communicate (article 19) any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed. The controller shall inform the data subject about those recipients if the data subject requests this. In addition, in the cases envisaged you have the right to data portability (article 20) and in this case you will receive your personal data in a structured, commonly used, machine-readable and interoperable format. You have the right to object (article 21), at any time, to the processing of your data based on legitimate interest, and withdraw any consent given without prejudice to the lawfulness of the processing based on your consent prior to the withdrawal of such consent.
To stop receiving automated direct marketing communications (email), it will be sufficient to send an email at any time to privacy@it.mee.com with the subject “unsubscribe from automated” or use our automatic unsubscription system for emails only.
To stop receiving traditional direct marketing communications (calls with an operator and postal mail), it will be sufficient to send an email at any time to privacy@it.mee.com with the subject “unsubscribe from traditional.”
To stop receiving any marketing communications, it will be sufficient to send an email at any time to privacy@it.mee.com with the subject “unsubscribe marketing.”
You can withdraw your consent to profiling (non-automated) by sending an email at any time to privacy@it.mee.com with the subject “no profiling.”
If you believe that the processing of your personal data by the Data Controller is in violation of Regulation (EU) 2016/679, you have the right to lodge a complaint with the supervisory authority, particularly in the member state where you reside or work, or where the alleged violation of the regulation occurred, or to take appropriate legal action. There is no existence of fully automated decision-making processes.

8. Changes to the privacy policy

The Data Controller reserves the right to modify, update, add or remove parts of this privacy policy. In order to facilitate verification and modification of the text, the date of update will be shown in the privacy policy.
Date of update: 26 March 2025